1 reviews | Active since Apr 2016
Handing me over to Saya Recoveries after 10months
I upgraded my red tag to a black tag, then my children's 2 tags were cancelled. The gym apologised and said they will fix it. The end of that month a double debit order went off, since the gym did not notify me, I reversed one amount as I did not know if I was paying for 2 memberships after the upgrade now JUNE 2015. Due to the reversal my tag was disabled, so I could not enter the gym, Saya recoveries contacted me and said I should pay R650 and my tag was not disabled as it was a double payment as per my contract and I rep**** that I paid double December 2014, their reply was that they can either double deduct Dec/June, but I received NO notification. When I went to the gym, they said I should NOT pay Saya, but the gym directly an amount of R800 and that my tag was no longer active, oh and I should fill in a new debit order form, mine was lost. I explained to the gym that I received No notifications from them, they did not suffer any losses as my tag was disabled and why should I pay for their mistake. That was August 2015, no communication after that. Saya Recoveries today threatens to take me to court and itc.,but my contract expired March 2016, say I must pay cancelation fees??
Dear Member
We thank you for contacting us with regards to your query.
One of our member respondents will be contact to assist you further.
Yours In Fitness
Dear Member
We thank you for contacting us with regards to your query.
One of our member respondents will be contact to assist you further.
Yours In Fitness
