TM
Thabang M

1 reviews | Active since Oct 2015

09 Nov 2015, 12:51

Handed Over Bad Attitude With External EDC

I really don't understand why my GYM Account get handover for which I asked to be closed as I stopped going to gym due to me relocating I made it clear to the consultants that I want this account to be closed and he said yes is gonna be closed but is not.<br> <br> After sometime you getting a horrible call from Legal Call center accusing you for the payment of a gym. <br> <br> Planet fitness is a big GYM company to gave us such horrible service. Am paying to go to the gym not just for a fun of it and if am no longer going there, Someone refused to cancel my membership that's nonsense.<br> <br> Also try to get more professional EDC to do external collections as the lady Called me she was very very bad she doesn't respect customers am not gonna pay a cent on this account.

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Replies (1)
Planet Fitness
Planet Fitness's reply11 Nov 2015, 07:50
Official
Hello thabangm8,

Dear Member

We thank you for contacting us with regards to your query.

One of our member respondents will be contact to assist you further.

Yours In Fitness