ML
Melandi L

1 reviews | Active since Sept 2015

26 Nov 2015, 10:53

Handed over, After cancelling contract twice!!!!

I've had about enough from Planet Fitness. I took out a 36 month contract in 2011, which I paid up front, full amount. Then I was handed over for a yearly fee that I had to pay, R219 or something like that. I paid the amount, and I cancelled my contract.<br> Then in 2013 I got a bill again for the yearly fees. In 2014, again I cancelled my contract. Yesterday I got a email from Saya debt collectors, I was handed over again, for an amount of R7500. I have no idea what for. <br> <br> I've cancelled my contract twice, what more can I do?!?!?! <br> <br> What more can I do to get rid of you taking my money, or handing me over??<br> <br> Tried to phone your call center, two times - was ringing was 13 minutes, then it just cuts the line. Very very bad!!

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Replies (1)
Planet Fitness
Planet Fitness's reply26 Nov 2015, 14:49
Official
Hello MelLin,

Dear Member

We thank you for contacting us with regards to your query.

One of our member respondents will be contact to assist you further.

Yours In Fitness