Gym membership fees

My husband and I have been querying our membership fees since March when we joined and to date, it has not been sorted. We have dealt with 4 managers (Asif, TK, Happy and now Chris) at the Glenanda Just Gym club in this time and not one of them could help us out.

It is frustrating and I do not think this is how we should treat paying customers. I am not interested in resolving the matter any longer. I want both memberships cancelled with immediate effect at no cost to me as I have been paying more than I should since March.

Regards