MS
Mertin S
1 reviews | Active since Jul 2011
21 Apr 2026, 20:12
Gym beyond its capacity
Gym membership is being over sold. Gym reaches beyond capacity on Monday and Tuesday evenings. For a couple of weeks now, on these nights, I find it impossible to get a squat rack, for example. You also wait for just about everything. The gym is so full, you can barely move. Not a pleasant experience at all. You have to make alternative arrangements to train at less convenient times. I recommend finding a different gym if the option is open to you.
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Planet Fitness's replyOfficial
22 Apr 2026, 17:22Hi Mertin,
Thank you for taking the time to share this with us.We sincerely apologise for the experience you’ve described. We understand how frustrating it is when the club is overcrowded and equipment is not readily available.We will escalate this matter to the relevant team for urgent attention and review. Please be assured that your feedback is important to us and will be used to help improve the overall member experience.
Thank you again for bringing this to our attention.
Planet Fitness Team.
Thank you for taking the time to share this with us.We sincerely apologise for the experience you’ve described. We understand how frustrating it is when the club is overcrowded and equipment is not readily available.We will escalate this matter to the relevant team for urgent attention and review. Please be assured that your feedback is important to us and will be used to help improve the overall member experience.
Thank you again for bringing this to our attention.
Planet Fitness Team.
Planet Fitness's reply22 Apr 2026, 17:22
Official
Hi Mertin,
Thank you for taking the time to share this with us.We sincerely apologise for the experience you’ve described. We understand how frustrating it is when the club is overcrowded and equipment is not readily available.We will escalate this matter to the relevant team for urgent attention and review. Please be assured that your feedback is important to us and will be used to help improve the overall member experience.
Thank you again for bringing this to our attention.
Planet Fitness Team.
Thank you for taking the time to share this with us.We sincerely apologise for the experience you’ve described. We understand how frustrating it is when the club is overcrowded and equipment is not readily available.We will escalate this matter to the relevant team for urgent attention and review. Please be assured that your feedback is important to us and will be used to help improve the overall member experience.
Thank you again for bringing this to our attention.
Planet Fitness Team.