Great Service Received

On my signing of my Gym Contract, A Written agreement was arranged for the payment plan.<br> <br> On the 2nd month of the payment plan, I had released that a billing error was made and I had been charged for 2 months instead of 1 as per the written agreement.<br> <br> I had taken the issue up as per the procedures with planet Fitness.<br> <br> Although the issue had taken slightly longer than I expected for the resolution that was promised to me by Gavin Pringle (Club Manager, Westwood).<br> Gavin had kept me updated throughout the process, and had made sure that the issue was resolved before the year had ended in 2015.<br> <br> The issue for me was about principal and the fact that Gavin had followed through with what was promised in the end was a more than satisfactory service received by myself.<br> <br> Yashvir Bhugwandin