Good luck trying to cancel your contract.

I have requested to cancel my contract November 2017. The staff member advised me that a cancellation agent will contact me, but never did. I was not advised to send a email to Planet Fitness. In the meantime, Planet Fitness is happy to continue trying to take money from my account.

Now my account has been handed over and I have to pay some cancellation fee apart from having to pay the arrears amount even though my contract is no longer in the contractual period.

On 19/03/2018 I am advised that my contract has been set to cancel at the end of March. When I phoned Planet Fitness to dispute this, the agent made me hol on the phone for 25minutes, so I hung up.

This is absolutely fantastic service! Cant wait to never having to do business with this company ever again. You will get what you deserve in one way or another.