Getting no assistance from Planet Fitness

About a month ago I posted about how I needed to go online, call in, email Planet Fitness and not getting any response to my request to cancel my membership.<br> <br> Still almost 4 months later I have an active membership with a company that I want nothing to do with because of their bad customer service!<br> <br> On 20th Feb they said someone will be in contact with me, nice try because no-one has contacted me (not even a little surprised) and I have had to email them again knowing that I may not get assistance once again.<br> <br> Calling their call centre is worse than extracting teeth because they literally say \I can't assist"";15/03/24 9:20;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;830682;700769;14;2;0;1;0;0;2;NULL;NULL;NULL;15/03/21 8:04;15/03/21 6:25;pension fund;8,71E+12;ellerines pension fund;***;Good day peter<br> My name is Lawrance mootane I'd(***) employee no ***.I was working at Ellerines (1769) I never received my pension funds where by I tried to call head office on *** where thte number just ring without answering. May you please help where by I don't know what's delaying the process. My number is ***/ email [Email Removed]<br> <br> Kings regards;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;564825;227;14;2;0;0;0;0;2;NULL;NULL;NULL;15/03/21 8:18;15/03/21 6:30;Pathetic Customer Service;7,00E+12;Country Road / Trenery ,Manager;***;My wife and I went into Woolworths Pavilion at 19H30 yesterday evening 20 Mar-15, I proceeded to the Men's Country Road / Trenary Dept. on the ground floor. I am frequent shopper in this Dept. Whilst shopping in this Dept., there were three males and a female, who I later learnt were sales personnel and the third was a Supervisor / manager, however in stating same, the sales staff including the manager, were busy laughing, joking and having a good time in the males change room, whilst the one female sales person was assisting male shoppers on the floor. I found a pair of pants that I needed to try on, these three males were so busy having fun, they didn't even notice me waiting to utilise the change room, I waited a few minutes, and then approached the female (Melanie) that appeared to be doing all the work, to possibly request these staff members to have me (customer) utilise the change room. Melanie requested these staff to have me utilise the change room, the manager appeared to be upset and his facial expression confirmed same. I am shocked at this Managers behaviour and customer service, and glad that there is CCTV footage to verify my complaint of unacceptable behaviour.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;547952;851100;23;2;0;0;0;0;2;NULL;NULL;NULL;15/03/21 8:17;15/03/21 6:37;No deduction went off since day 1, faulty system;;Shireen Snyders;***;My deduction was supposed to start from 1 November 2014 and as far as I was aware was going off problem free. I made one payment to astron and forwarded confirmation and never heard from them again. I realized a month later that no further deductions went off from my account and made NUMEROUS attempts to contact both Astron, Chubb, accounts as well as the salesperson who came to my house. I informed them that I did not want to have a balloon payment or be in arrears and no on responded.<br> <br> Now I get calls at least once a week from Chubb saying my alarm has gone off when I am sitting in the house. I contacted Astron in December and asked Shireen to send a technician - im still waiting for that to happen. So now they are demanding R2500 for their admin shambles and for a system which is faulty. <br> <br> I cannot leave work and have to fly home once a week for a **** burglar alarm! This is inconvenient and no one gets back to me.<br> <br> DO NOT DEAL WITH THESE PEOPLE! I am tired of sending emails and despite after numerous mails going back and forth they cannot even spell their client's names correctly;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;830683;708013;18;2;0;1;0;0;2;NULL;NULL;NULL;15/03/20 10:00;15/03/21 6:45;Appalling Service;;;;I tried to order a Telkom LTE router off of Telkom's website, and requested that a consultant must please contact me.<br> <br> I was contacted by a consultant by the name of Shafiek Cader, who assisted me rather swiftly. I was promised delivery between 2-14 business days. This was all done through Sell Direct -Not Telkom. After 10 days I phoned Telkom, just to make sure they had my order on their system, THEY DID NOT. I tried calling Shafiek, no aswer, sent numerous mails, and got no reply whatsoever. I proceeded to call Selldirect callcentre.<br> <br> I spoke with a lady who could not tell me where my application was or what was going on, I told he to cancel my order and she then proceeded to put the phone down in my ear. I don't know what backyard operation these people are running here, but your service is god awefull and your attitude is even worse. Don't call me or try to fix this situation, I'm posting thiis here as a warning to anyone who even considers dealing with you. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;787543;883373;6;2;0;0;0;0;2;NULL;NULL;NULL;15/03/21 8:11;15/03/21 6:50;Bad service and feedback cost me money;7,50E+12;;***;I was sent a mail after my debit order was deducted, saying that there was still an mount outstanding and is only valid for 24hrs. I phoned immediately and asked the consultant to explain what this was for as she could only give me an amount. She said that the full amount was not deducted(amount deducted per contract)and that I had to pay this amount into their bank account. With all the ***** going on, I demanded a ledger, explaining the amount outstanding. She did not send me any explanation. I again received a message of the amount outstanding + interest. I phoned again to explain the previous conversation and again requested a explanation, as this lady could also not give one, except just for an amount. I then received a mail with more interest added and said that this money needed to be paid to an collection company. Well, I explained my frustration to the collection company and they said that I had to query this with Wonga and not them and in turn the Wonga consultant told me to speak to the collection company and not them. <br> <br> After being threatened to be blacklisted, I paid the amount just to keep my name clear.<br> <br> Very unprofessional for a well known name. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;830687;748824;27;2;0;0;0;0;2;NULL;NULL;NULL;15/03/21 8:53;15/03/21 7:10;Voyager Miles not credited;5,61E+12;;***;After upgrading my SAA Voyager Credit Card to Premium (at a price), Voyager failed to link my credit card and Voyager accounts. It was only when I complained some months later that the two were linked, but not for ANYTHING can I get them to credit me with all the transactions that happened during the months when the two were not linked. They say they have, but a comparison of the two statements makes it perfectly clear that I have NOT been credited with the correct no of miles, and if I hadn't picked up the error I would STIll not be getting miles. This is REALLY getting on my nerves ... It's a complete waste of my time, the people in the call centre don't have a clue, they will not put me through to a team leader, and I certainly think it's time to consider changing to a different loyalty programme/carrier/bank. Next stop the ombudsman.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;830688;1213;14;2;0;1;0;0;2;NULL;NULL;NULL;15/03/21 7:36;15/03/21 7:12;Mr.Price *****ing from there clients;***;;***;Twice now that Mr.Price put my account in arrears and keeping it in arrears conveniently until you have to send letter and statements proving that they in fact did receive the money. I have all my proofs of payment.<br> What about the thousands clients in SA that does not pick up this convenient mistake \FOR\"" MR.Price? I paid R435 on 6 Feb 2015 and on 5 March 2015. But because this \""BIG\"" financial institution can't incorporate the not later than 7 days system as all other Financial institutions do. On my account I'm still R411.67 in arrears plus my payment due this month is R846.67. Mr.P called telling me I'm in arrears I explained I'm not. My Account on 21-03-2015 still shows in arrears. September 2014 another amount of R170 disappeared on their record"