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sifiso N

1 reviews | Active since Jun 2016

28 Jun 2016, 08:08

Gatvol of ****py service

<p>Hi<br />Its been three week now since we jacob left. There has been inconsistency and we were promised that everything will be sorted by the 20 June 2016 by the manager. Instead things are getting worse and some days there is no classes and no one bothers to inform us as to what is happening. Today we had a proper opportunity to have a proper class only to find out that the sound system is busted. There is not even one step at in the gym and the carpets are worn out. I dont feel a value for my money. We have been complainng but t seems as if our complains fall on deaf ears. All they care about is Sales but fail dismally to mantain their current members.</p>

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Replies (1)
Planet Fitness
Planet Fitness's reply29 Jun 2016, 05:39
Official

Dear Member

We thank you for contacting us with regards to your query.

One of our member respondents will be contact to assist you further.

Yours In Fitness