LV
Leren V

1 reviews | Active since Apr 2015

08 Apr 2015, 20:13

Free Visits ****

I signed a 36 month contract with planet fitness 3 years ago and paid the full amount on signing. I was offered 500 free visits if I paid the full amount. My contract expired this year and I had received no free visits. The sales manager informed me that it was an either/or contract. Basically my contract would expire after 3 years or 500 visits, whichever came first. This is not what the sales rep explained to me when i signed the contract.Please be careful you don't make the same mistake I did and believe these ******** salesmen. Planet fitness is useless

0
Replies (1)
Planet Fitness
Planet Fitness's reply09 Apr 2015, 08:48
Official
Hello LeeV26,

We thank you for contacting us with regards to your query.

One of our member respondents will be in contact to assist you.

Yours In Fitness