PG
Philile G

1 reviews | Active since Jun 2016

24 Jun 2016, 12:54

***** - PLANET FITNESS - CRAIGHALL

<p>A planet fitness consultant - Maureen,and her manager signed me up for membership in Craighall... and was asked me to pay the gym tag fee... which I paid.</p> <p>Instead of getting a tag I had paid for... a week later Maureen told me my membership application has been declined. </p> <p>REFUND ME PLEASE!</p> <p>Now its a mission to get my money back! Maureen gave me a call centre number...(now it's my problem to get the money back :( and the agent#13 asked me to send an email with proof of payment and I did.</p> <p> </p> <p>Many moons later... I have still had no reply or even acknowledgement that Agent 13 received my email ... or indictaion of when I will be refunded.</p> <p>Kindly assist</p>

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Replies (1)
Planet Fitness
Planet Fitness's reply27 Jun 2016, 10:12
Official

Dear Member

We thank you for contacting us with regards to your query.

One of our member respondents will be contact to assist you further.

Yours In Fitness