1 reviews | Active since Jul 2017
Feeling **********
<p>I went to planet fitness at the village in moreleta park to cancel my membership and help was no where to be found. After i cancelled eventually, a debit order has been taken countless times. I simply went in and reversed them. In the month of June 2017 the debit order was taken 8 times in 2 days!!! Eventually they handed me over to a law firm and I paid all the relevant fees . Even though such action was not neccesary. After I thought everything has been settled the debit orders were taken off my account again!! I went and spoke to the manager - Jeandre . He made copies of my documents and said he will let me know whats going on. After about a week I went back since I didnt receive any feedback. Jeandre informed me that he spoke to the customer service manager and that she said it was a communication error and that there is nothing they can do. I am disgusted with the service I received and I would never recommend anyone to use Planet Fitness. End of July is approaching and still no solution. I have been struggeling with this since March!!!</p>
