FAILURE TO DELIVER CONTRACT

I called the Planet Fitness (PF) call centre on 21/01/15 to sign up a new contract. I spoke to Tate. He offered me a national contract for R99 pm for 12 or 24 months subject to 3 visits a week. I have been a member of PF since their inception in SA. He gave me two reference numbers for 3 contracts. He said I should go to any PF, give them my ref numbers and sign a contract. I went on Saturday to PF Rosebank where I was told that this contract did not exist and that the PF call centre **** to me. On Monday I called the PF call centre and spoke to Tate. He said he will call PF Wanderers and explain the offer. They called me but were unaware of the initial offer. I called the PF call centre again and spoke to Lungi. I explained the situation and he promised to call back, which he did not. I called again and spoke to a manager, Thabo. He said he will listen to the call recordings and call back. A week later I called Thabo and Tate answered and said Thabo was not available. Tate said he will call back in 1/2 an hour. 2 days later (4/02) I called again and Thabo was still not available. To date I have not received a call. Please listen to the call recordings and call me back