Extremely poor service and lack of feedback for 3 months

<p> I am extremely disappointed with how I am treated by Planet Fitness.</p> <p>I have signed with Planet (Fitness Lynnwood) even before they actually opened. This is my 3rd contact with PF. When I was ready to sign a new contract via my Vitality facility, the consultant told me that he could offer a better 2 year deal where I will have to pay R1194 for the 1st year (not 6 months) and R299 monthly thereoff. To my biggest surprise, they started debiting my account after 6 months only.</p> <p>I have called and sent them numerous emails for the past 3 months but they keep debiting my account on the 20th of each month.</p> <p>I am really tired talking to these guys without getting a feedback. I even went to talk to the branch manager who refer me their call centre. </p> <p>Jules</p>