Exploitation from Planet Fitness Centurion

I joint Planet fitness Centurion early this years and I was not informed that the gym will be under contraction from March to allow me an opportunity to make an informed decision. We were advised to use an alternative gym that is 7 km away and had to drive on peak traffic to get there. Not only was this an inconvenience but the gym was too small. I stopped going to the gym with the hope that it would be opened in August but this was not the case. I called the call center and they advised the gym will open in October. I have been paying premiums for a service that I was unable to utilize. I called the call center to cancel the contract they advised that I will have to pay 1700 cancellation fee. I feel this is exploitation and planet fitness has made us pay for their renovations and if they had told me the gym will be closing for almost a year I would not have joined. They have failed to keep their end of the bargain and I feel this is not fair and it's in contravention of the TCF act.

I wrote on their face book page and sent them an email requesting feedback, No one has bothered calling me. How is this good customer service?