SN
Sinazo N
1 reviews | Active since Jul 2019
30 Jan 2025, 17:06
Empty promises and poor service.
They promised us free bag with sweat towels if we do the 24 sessions, the day I completed my sessions, they said I should come the following day, because on their system it doesn’t reflect, I came on the following, the guy that was by the desk, said I must come when I am done with my gym. When I was done, and about to go home, I went again, they told me they out of stock, I feel like they playing my mind🤞🏿
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Replies (1)Planet Fitness's replyOfficial
03 Feb 2025, 08:57Good day Sinazo,
Thank you for reaching out. We've logged a ticket and escalated it to our team for assistance.
Thank you for being so patient.
Best regards,
Planet Fitness Team.
Thank you for reaching out. We've logged a ticket and escalated it to our team for assistance.
Thank you for being so patient.
Best regards,
Planet Fitness Team.
Planet Fitness's reply03 Feb 2025, 08:57
Official
Good day Sinazo,
Thank you for reaching out. We've logged a ticket and escalated it to our team for assistance.
Thank you for being so patient.
Best regards,
Planet Fitness Team.
Thank you for reaching out. We've logged a ticket and escalated it to our team for assistance.
Thank you for being so patient.
Best regards,
Planet Fitness Team.
