HS
Henrietta S

1 reviews | Active since Jul 2015

20 Jul 2015, 11:55

Double billed

On 8 July I reported a double billing from my account and wanted answers. To date I only received and the following email on 14 July: This is an automated response to confirm that your query has been logged & is in progress. Your reference number is : PF***<br> <br> I am yet to be told why my account was debited twice in one day: one for my normal subscription of R199 and another for R299 (not my subscription. I am extremely unhappy with planet fitness and will not recommend them to anyone

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Replies (1)
Planet Fitness
Planet Fitness's reply21 Jul 2015, 11:13
Official
Hello HMSettler,

We thank you for contacting us with regards to your query.

One of our member respondents will be in contact to assist you.

Yours In Fitness.