lR
lorraine R

1 reviews | Active since Nov 2013

08 Jul 2021, 15:57

DO NOT BECOME A MEMBER

I cancelled in October and was told that I need to settle in order to cancel as my account was in arrears for 3 months (no one had bothered informing us that it was in arrears) I then arranged with the Debt collector that I would not be continuing my contract which ended Dec but will pay off the 3 months from Jan-March 2021 and that my contract be extended by three months only. The Debt collector confirmed this in writing and it was clear my intention was to only continue for 3 months after end date . I was then contacted recently to say i owe nearly R3k and that i will be handed over. When querying it i was told that because the gym was closed my contract automatically extended to make up for the months they were closed. I have been in contact with Plattekloof gym and am still waiting but am in the meantime being threatened with lawyers. Its basically come down to my word against the debt collectors and yet its very clear from her email that she understood my request.

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