Dissapointed and let down

<p>I am a member at the planet fitness claremont branch. Firstly we did an event in march 2017 called the spimathon. It was hosted by planet fitness however non of the staff knew what we were talking about when asking questions about the event. The staff are very friendly however they are not updated about all the new things happening with the brand. I do spinning 4 Days a week. There are always 5-6 bikes broken, there are hug gaps in the room and bikes pushed to the frin as they are not working.The bikes are old and the seats broken and uncomfortable. Our instructor gives up her bike when there arent any becuase she doesnt want to deprive anyone of there class. Its disgusting becassue the plattekloof branch just got a huge upgrade, where as the claremont branch is the oldest and needs it more. The sound system in the spinning room is always unplugged and somewhere else in the gym and that then wastes our instructor's time as she has to walk around to try and get everythng together and working. It really not fair in us or the instructors. Something needs to be done. When the tissues or cleaning spray is finished it takes them 3 weeks to refill it. We asked everyday when coming to soinning class and it doesnt get done. </p>