TS
Theo S

1 reviews | Active since Feb 2016

10 Feb 2016, 14:08

Dishonest Consultant

I signed up for a contract in 2013, It was awaiting Authorization for the initiation fee of I think R900 or something to be activated. A few days later Clever mailed me and asked for Authorization to which I rep**** in clear to please cancel the request. I did not receive feedback from him and a few days later he asked if I could reconsider to which I rep**** no and he should cancel the request. A while letter I get an email from the branch manger stating I need to pay. I rep**** with all the correspondence I had with Clever and stated that I did say cancel the request for Authorization and I will not be taking the contract. In my reply I also CC'd in your regional manager with my complaint. I never heard anything from your disgusting company again until today. I got a call stating I have been handed over to the legal department for non payment on my contract... What the hell? Your company is ******* and disgusting. SORT THIS OUT NOW. If my credit rating or anything in my affairs is affected by your mess up I will not hesitate to take you to court with the Consumer act in hand. You have my mails stating CANCEL THE REQUEST. SO DO IT. Disgusting.

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Replies (1)
Planet Fitness
Planet Fitness's reply11 Feb 2016, 07:48
Official
Hello Archzion,

Dear Member

We thank you for contacting us with regards to your query.

One of our member respondents will be contact to assist you further.

Yours In Fitness