DISGUSTING SERVICE AT PLANET FITNESS!!!!

Anthea-Head office emailed me to call HER about my account being in arrears, I called her 3 times and emailed twice before getting hold of her. In this time i was declined entry to the gym due to the arrears but my account was actually in credit! i asked her to fix this and a few other requests which she promised to do , i called another 7 times and 3 emails later got hold of her where she had done nothing , i asked the receptionist and Anthea Moatshe to speak to a manager and between the both of them the line was dropped on me a total of 5 times - the 5th time i was put trough to a random woman who had no idea how to help me , she gave me Thabo Mphutis email address who is apparently a manager who has also not responded to any of my 4 emails <br> i have no words left for this company , after not being able to gym for 3 months due to renovations and there being no feminique area - WHICH WAS THE ONLY REASON I SIGNED UP, the disgusting service i recieve whenever i call in , the black tag increase that no one told me about, ive never received an invoice even on request and the embarrassment of being denied entry when i was actually in credit!<br> <br> i want this contract cancelled immediately!