Disgusting!

They deduct unauthorized debit orders and ignore all calls to resolve this! My son needed to join a gym. Planet Fitness made him sign a contract after they gave him the impression the first 3 months are free (trial period) and only thereafter, if he continues going to the gym the contract will kick in. Before the “trial” was up he moved to another province. He never knew he signed a contract as they misled him. They kept on deducting amounts from his account. I then cancelled the contract in writing, gave a calendar’s months notice in writing and paid the settlement amount. This was done in 05/2025. However they deducted a fee again in 12/2025. I tried phoning them to resolve this but the staff are so rude! Stay away from Planet Fitness as they mislead students!!!!!!!!