PM
Prudence M

1 reviews | Active since Mar 2009

02 Feb 2016, 16:21

DISGUSTED / POOR SERVICE

COMPLAINT NUMBER 5 :<br> <br> A week ago I logged a complaint for the 4th time to have my query resolved and nothing was done. Instead some lady called and closed the call without resolving the issue.<br> <br> I am horrified at how you treat your clients and ex clients. I am taking this complaint to the finance ombudsman and to my lawyers . I'm tired of raising the same issue over and over again to no joy. You need to get competent people to handle your complaints. I see why Planet Fitness is known for ripping its customers off. I never thought I'd be a victim. I will spread the word.

0
Replies (1)
Planet Fitness
Planet Fitness's reply03 Feb 2016, 10:51
Official
Hello prudymp,

Dear Member

We thank you for contacting us with regards to your query.

One of our member respondents will be contact to assist you further.

Yours In Fitness