Disgrace

I joined gym 2019 April, only attended twice reosons being I had a life changing situation just after that I tried to reoson with them explain how I can't be able to afford them anymore, the person was so rude and telling me that they don't care if I have money or not I must read my contract, then she dropped while I was still talking, I also asked about canceling my contract she said am gonna pay a lot of money. So much rudeness and harassment for the money that I don't owe them, I mean I did not take a loan or something