Disappointing service

So i called to inquire about what my options are regarding my membership, as the club i usually go to, is busy with renovations (4 month period) and i am unable to go to a different club due to my working hours, as the one i go to is right next to my company and i am currently 6-7 months pregnant and wont be able to gym for much longer.<br> <br> Due to all of the above, if i don't tag for 36 times a year, my monthly fee automatically goes up and I've been trying to explain this to the person i spoke to, instead, i got told that they can not help me and that my only option would be to cancel my contract and without me agreeing to this, i had a cancellation request logged \for me"<br> <br> Firstly i find it very disappointing that they don't even care about losing customers to start of or try to come up with a solution"