Disappointed in Planet fitness

Item: Planet Fitness
Rating: 1
Author: ashley M

After my 6 months black Friday special ended in June o was expected to pay R936 just because I changed the debit order date from the 25th to the 1st. Nothing was explained to me and my Tag is blocked 🚫 but they still debited this month. I called on the 2nd of July & tried to negotiate but I was told to just pay😒🙄

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Replies (1)

Planet Fitness's replyOfficial

11 Aug 2025, 10:52

Hi Ashley,

Thank you for bringing this to our attention. We will look into your case and be in touch with you soon to provide an update. We appreciate your patience.

Best regards,
The Planet Fitness Team. 💙

Planet Fitness's reply11 Aug 2025, 10:52

Official

Hi Ashley,

Thank you for bringing this to our attention. We will look into your case and be in touch with you soon to provide an update. We appreciate your patience.

Best regards,
The Planet Fitness Team. 💙