EM
Emmanuel M
1 reviews | Active since Jun 2021
25 Feb 2026, 03:00
Deducting on a cancelled membership
I cancelled my membership 3 times, November, December, January, but you are still deducting and ruining my name with your lawyers.
3 agents cancelled this, yet still deduct, you are dogs and heartless, you have no ethics, that why all your clients give bad reviews
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Planet Fitness's replyOfficial
25 Feb 2026, 17:59Hi Emmanuel,
Thank you for reaching out. We have reviewed your profile and noted that a cancellation request was made in December. Our records, including the call recording, show that you were contacted regarding this request but decided not to proceed with the cancellation at that time.
Thank you,
The Planet Fitness Team.
Thank you for reaching out. We have reviewed your profile and noted that a cancellation request was made in December. Our records, including the call recording, show that you were contacted regarding this request but decided not to proceed with the cancellation at that time.
Thank you,
The Planet Fitness Team.
Planet Fitness's reply25 Feb 2026, 17:59
Official
Hi Emmanuel,
Thank you for reaching out. We have reviewed your profile and noted that a cancellation request was made in December. Our records, including the call recording, show that you were contacted regarding this request but decided not to proceed with the cancellation at that time.
Thank you,
The Planet Fitness Team.
Thank you for reaching out. We have reviewed your profile and noted that a cancellation request was made in December. Our records, including the call recording, show that you were contacted regarding this request but decided not to proceed with the cancellation at that time.
Thank you,
The Planet Fitness Team.