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Sabrina T

1 reviews | Active since May 2016

03 Jun 2016, 10:23

Deducting money after cancellation

<p>Planet Fitness Centurion is the most unproffesional gym I have ever belonged to. I cancelled my contract with them due to the fact that they raised my fees without my knowledge and they still deducted money from my account a month later. When i call to complain they keep me on hold for 20 minutes and the only feedback they can give me is that they will escalate it, which never happens. I do not recommend anyone use this gym unless you have spare cash lying around that they can deduct</p>

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Replies (1)
Planet Fitness
Planet Fitness's reply03 Jun 2016, 12:45
Official

Dear Member

We thank you for contacting us with regards to your query.

One of our member respondents will be contact to assist you further.

Yours In Fitness