TH
Tony H

1 reviews | Active since Mar 2009

30 Jun 2015, 08:35

Debiting a company account without a mandate

Planet Fitness why are you submitting debit orders on our company account if you don't have a mandate to do so? We return these debit orders every month as unpaid..... don't you get the hint that it is time to check your mandate and notice that the customer is not a company name. Your JOB is to validate account ownership. You are clearly not doing this and as such you pose a risk to the banking population of south Africa.<br> <br> Please refrain from processing debit orders against our company account. You don't have a valid mandate.<br> <br> PF GYM FEE-SC***<br> PF GYM FEE-SC***

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Replies (1)
Planet Fitness
Planet Fitness's reply01 Jul 2015, 15:09
Official
Hello tonyh59,

We thank you for contacting us with regards to your query.

One of our member respondents will be in contact to assist you.

Yours In Fitness.