CH
Camryn H
1 reviews | Active since Jul 2021
02 Jan 2024, 10:06
Debited twice
If i can give planet fitness 0 stars i will. There is always problems with payment when it comes to them. They debited me twice on December and couldn't even explain why. They said they will credit my account and i said no. So now i have to wait 14 days to get my money back. Once my contract ends i will never support planet fitness again. They are pathetic!
Helpful (0)
Replies (2)0
Replies (2)
Planet Fitness's replyOfficial
02 Jan 2024, 10:39Hi, Camryn,
Thank you for reaching out. We've escalated a ticket.
Our senior consultant will contact you as soon as possible.
Best regards.
Thank you for reaching out. We've escalated a ticket.
Our senior consultant will contact you as soon as possible.
Best regards.
Planet Fitness's reply02 Jan 2024, 10:39
Official
Hi, Camryn,
Thank you for reaching out. We've escalated a ticket.
Our senior consultant will contact you as soon as possible.
Best regards.
Thank you for reaching out. We've escalated a ticket.
Our senior consultant will contact you as soon as possible.
Best regards.
CH
Camryn H's updateReviewer Update
21 Jan 2024, 16:06No one has reached out to me yet and i still didn't receive my refund and it's been more than 14 days. Your after sales are really pathetic and your customer service is non existing
CH
Camryn H's update21 Jan 2024, 16:06
Reviewer Update
No one has reached out to me yet and i still didn't receive my refund and it's been more than 14 days. Your after sales are really pathetic and your customer service is non existing