Debited after cancellation

I didn’t think I’d have to come here and write a review but I think it’s needed. I have been a member for 8 years at Planet Fitness Hennops. Due to unforeseen circumstances I was however forced to cancel my membership.

Being already on a month to month basis I don’t understand why I should be giving you one months payment as a notice to cancel. Regardless after speaking to your consultants I was forced to believe it part of the contract, which I was no longer bound to but nevertheless, payment was taken off last month (July).

Fast forward to August and to my surprise, I am debited for something which I have cancelled. Why are your staff so *********** and why are you as a company so *********. You have this no care attitude towards any client no matter how loyal they may have been.

I certainly will not be returning to your clubs. You’re not a company that would I want to be dealing with again.

I know I’m going to get debited next month so get someone to phone me.

Disgusted Muhammad