Debit order payment issues. not resolved, or easy to fix. Planet needs to seriously needs to fix this issue.

The new manager currently employed at Montana, is way in over her head. I am not sure how long she has been a manager, but she can't cope with the size of this gym. She is also very impersonal and not people-friendly. I don't think she likes what she does. When you work with people in a gym that size, you need to have someone with better people skills. She doesn't greet anyone and gives **** smiles on the odd occasion she is looking up and not on her cell phone. The staff also seem to be treated poorly daily, they have all had a drop in demeaner. I think the reception staff take the full brunt of her reign. It seems like the girls in reception hours have increased; there seems to be a change in their hours from what I have noticed.
The aircons have not been working for over a month now. Last week, they got these massive blowers in to help with some kind of circulation. made the gym more humid. There is nothing worse than trying to gym in hot Pretoria in a hot gym. The numbers have also declined a lot since the aircons have been unperational. Then they work, then they don't. Twice this week, the aricons were off again. So bad for germs and bacterial growth. I am sure that the people who work in the medical profession have issues comming to gym in these conditions.

The gym's apolstery is in ruin, cracked and pinches. When the previous lady was running the gym, work was always being done on the equipment. Gym plates stick and slam down while working out. Two taps don't work in the ladies' bathroom. The one basin doesn't drain. Toilets just run water. The mood lights have been flickering in the ladies' change rooms. We had no toilet paper in the gym or paper towels that one day. I have seen Gena carting toilet paper from her car to restock the bathrooms. Is normal procedure? No music on the main floor for a few days; the music only worked on the upper track. The same playlist has been playing all week. No wonder everyone has headphones on. The wet wipes and sanitising spray have been removed from the in-body scanning area. The staff the clean and pick up weights seem like they have gone on holiday. The saunas don't work all the time, it seems to trip.

I went to the gym for my morning rise class with David, his classes have been canceled????
Did his yoga class last night, and he told us that he will not be doing classes for the rest of the month; he has someone to stand in for him for the rest of the month. I am sure that this code for, he has issues with the gym and has given notice. I can't see why the BEST GX instructor must leave the gym. I love David's classes, I take three of his classes on a Wednesday. Please do something!! I won't be taking classes with the stand-in instructor; we go to the classes for the energy and connection we feel with the instructor. Love his vibe! I have only taken classes since David has been in the gym. Now the vibe is dead. Fix it!

Now that I am talking about David,... all the mats in the yoga studio are torn and ripped, they disintegrate as you use them, leaving rubber on the floor. I always take my own mat to pilates and yoga classes. There is also a serious lack of yoga blocks. David's evening classes are full, and he can't facilitate all of us when we need to use the blocks. He has to improvise with rolled up mats for us to do some of the movements or resting poses.

This is an amazing gym when it is looked after properly, I would not go anywhere else. So please look into the management of this establisment.