MH
Marcel H
1 reviews | Active since Jul 2014
02 Apr 2015, 13:31
debit order for 15 but run anytime??
Upon joining I signed a debit order for 15th of each month. A debit order was run on the 1st, 15th,20,21,22.<br> who authorised this? When will all your facilities be working as the sauna has only worked for 11 days the last 2 months?<br> not supplying 100% use of gym facilities but want money?<br> ***
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Planet Fitness's replyOfficial
08 Apr 2015, 08:30Hello Mars01cel,
We thank you for contacting us with regards to your query.
Your account is arrears and the normal monthly debit order is scheduled of the 15th. Should your debit order return unpaid the system will run an arrears debit order for that months arrears as per your agreement.
Should you require further clarity or assistance kindly contact our customer care line.
Yours In Fitness
We thank you for contacting us with regards to your query.
Your account is arrears and the normal monthly debit order is scheduled of the 15th. Should your debit order return unpaid the system will run an arrears debit order for that months arrears as per your agreement.
Should you require further clarity or assistance kindly contact our customer care line.
Yours In Fitness
Planet Fitness's reply08 Apr 2015, 08:30
Official
Hello Mars01cel,
We thank you for contacting us with regards to your query.
Your account is arrears and the normal monthly debit order is scheduled of the 15th. Should your debit order return unpaid the system will run an arrears debit order for that months arrears as per your agreement.
Should you require further clarity or assistance kindly contact our customer care line.
Yours In Fitness
We thank you for contacting us with regards to your query.
Your account is arrears and the normal monthly debit order is scheduled of the 15th. Should your debit order return unpaid the system will run an arrears debit order for that months arrears as per your agreement.
Should you require further clarity or assistance kindly contact our customer care line.
Yours In Fitness