RB
Rainer B

1 reviews | Active since Jul 2014

04 Jun 2015, 11:53

Debit order but no agreement/contract

Hello accounts department at Planet Fitness<br> <br> I made an upfront payment for my gym membership for one year at lakefield benoni and from there on I started getting debited. Why did this take place without contract?<br> <br> I have not gone to gym for one and a half years now and still you have carried on debiting my account even when I put stop orders. You have carried on without a contract for debit order. I herewith request an immediate cancellation and refund.<br> <br> If you are unable to supply me with a contract copy that says otherwise, you can expect a summons from my attorney.<br> <br> Let me know if you need more details.<br> <br> Best regards<br> Rainer Xavier Botha

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Replies (1)
Planet Fitness
Planet Fitness's reply05 Jun 2015, 15:13
Official
Hello RainerBotha,

We thank you for contacting us with regards to your query.

One of our member respondents will be in contact to assist you.

Yours In Fitness.