Debit after membership cancellation.

I called to cancel my membership in August 2020. My 1 year contract was coming to an end at the end of September 2019. Cancellation was confirmed.

I was being debited after this and I contaced PF for a refund. December and January there wa no debit. This month I have been debited again.

I don't know what is happening with PF and their lack of professionalism. They have called me on 2 seperate events asking why I am not attending gym or if I wanted to join PF.

I need this sorted out because it's seriously inconveniencing!