Database Error - Continuous Apalling Service

My husband has a lifelong family national membership, which contract was entered into at the Roodepoort branch. I gym with him with a black tag. Essentially we gym at Roodepoort in the week and Craighall on weekends. The duration of the life-long contract was disputed by Planet Fitness a few months ago, after the dispute was resolved and the membership re-instated the main records were not updated correctly to reflect national membership (even though Roodpoort's records are correct now and reflect a national membership). <br> <br> After several attempts to have the Roodepoort branch and Craighall branch contact each other to correct the same, we got a letter to give to Craighall regarding the re-reinstatement on a national basis from Roodepoort's manager. <br> <br> This has still not been resolved, even though this has been discussed with both managers on several occasions, where both gyms promised to call the other gym to sort it out. Most of the Craighall staff recognize us now and let us in, as this has been going on for months. We have been treated rudely and told to sort this out ourselves by both gyms many times. The customer service received has been be