Customer Service - pathetic

<p>PF customer service took 2 weeks to answer my first question regarding cancellation, after finally hearing back, I paid the PF settlement for cancelling of my contract and it has now been 3 weeks since making payment and I have not received feedback that my contract has been cancelled. If any membership fees are deducted on 1 November, I will seriously consider laying charges for ********ly taking money from my account!!</p>