Customer service

<p>I am appalled with the customer service Planet Fitness gym in South Africa has given me. </p> <p>They don't answer their customer service center phones, and don't return any emails or phone calls.</p> <p>I tried for a week at my own expense to get hold of some one to aid with transfers and debit orders.</p> <p>They are charging me Mega Club fees for a normal clubs facilities. </p> <p>I have tried twice to speak to the head of customer services, Palesa, and both times she's unavailable, but promises to call back. She does not call back! This is a spineless and ****-poor display of concern for your customers.</p> <p>I am on the brink of canceling my contract, and dragging their name through the mud!</p> <p>I want a call back, and I want a refund of my club fees.</p>