Customer Disrespect

<p>I cancelled my membership and paid the membership cancellation fee early this month. A few days ago they still debited the monthly gym fee from my account. I tried to contact the accounts people to no avail. I then got ahold of a consultant at the gym through other means and received the most rude and unfriendly treatment by both the consultant and the manager. I still haven't been refunded and no one is willing to assist me. I am really disgusted. </p>