******* accounting system

My contract expired on 1 November 2014 and Planet Fitness kept on debiting my account after I called the customer service and cancelled the contract 4 months prior to the expiration date!!!!<br> The contract was fully paid up in terms of the 3 year agreement and now after I cancelled and paid in full Planet Fitness refuse to cancel my policy?<br> I'm also in the process of logging this complaint with the national consumer commission<br> Can you kindly cancel the contact with immediate effect!<br> <br> (I also have emails confirming my request to cancel)<br> <br> Regards,<br> <br> Pierre Wolmarans<br>