BR
Byron R

1 reviews | Active since Jan 2016

15 Jan 2016, 17:30

Contravened Ch2 Part D & Sec 14, Subsec.2c of CPA

In the first week of January 2015, I went into the Craighall Park branch to cancel my contract with the manager. In February I received a statement - balance due R2,073.00. Planet Fitness deliberately tried to complicate the process for my exit. The contract I initially signed was significantly altered without my knowledge and consent. I was paying R216.15 a month, but on the 31/12/2014 this changed to R655.00 per month, more than triple without my knowledge or consent. Planet Fitness contravened Chapter 2, Part D of the CPA, entitled \Right to disclosure and information". No attempts were made to inform me in writing of this significant change to the contract. Secondly"

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Replies (1)
Planet Fitness
Planet Fitness's reply18 Jan 2016, 08:34
Official
Hello Byron007,

Dear Member

We thank you for contacting us with regards to your query.

One of our member respondents will be contact to assist you further.

Yours In Fitness