CONTRACT SIGNED UNDER FALSE PRETENSES

I find the treatment by Planet Fitness atrocious and despicable. How can Planet Fitness hand over an account to a recovery company without informing CLIENT<br> When CLIENT decided to leave he made his intentions quite clear to Sean and to you, yet you have taken it upon yourselves to behave *********ly. I also suggest that your re-visit your contract and make the print more visible, I think a lot of members are caught up in the excitement of Joining a Gym, just to find they are now held up in red tape.On four occasions's CLIENT account has either been mistaken for one person, he was told his account was not up to date, and then belittled at reception, whilst your staff at the front desk continually told him he was behind on his fees and then denied access. There was no apology regarding this, the staff behaved in an unruly manner which I think is appalling.I think in Good faith and should you want to keep some kind of reputation, this account be closed at your expense as CLIENT has not and will not attend your gym ever.Nthombi at Excalibur is a rude, obnoxious individual who should not be dealing with clients, she continued to tell me that he was in Breach.