Contract difficulties, pathetic service.

<p>I took out a 12 month Planet Fitness contract starting in January 2016. I've been unhappy at the gym since then, and therefore I've tried to cancel my contract in June 2016, to which I decided - after learning about the penalty fees - to stay at the gym until the end of December 2016 whereby my contract would expire. </p> <p> </p> <p>Although, in the new year, my accounts have been debited TWICE, for gym fees! I've gone into the branches. No one can help me. I've called the customer care lines. No one can help me. This is my last attempt before this gets serious. </p> <p> </p> <p>I hate this god damn gym. The customer service is pathetic, the staff are shameful, and the processes are disgusting. You people are ****. </p>