CONTRACT CANCELLED, STILL BEING DEBITED

My contract with Planet Fitness ended the end of February. Already from November, I sent emails saying I don't want to renew the contract, with almost weekly follow-ups. Of course no-one responded. When my account was debited again this month, I phoned, emailed, phoned, emailed, to no avail. I am just being completely ignored. Every time I lodge a complaint I get a tracking number and then, without anyone dealing with my complaints, I get a message that my query has been dealt with. If I call, I am put on hold and the phone eventually put down. ANYONE WHO WANTS TO JOIN PLANET FITNESS, I ADVISE YOU NOT TO. I have never had such bad service. And to crown it all, once a query is \finalised\" you can give feedback. On the feedback button, I say that the service was atrocious and I repeat my whole story again and request that my queries be answered, but of course that just gets ignored. I am so fed up. WORSE COMPANY EVER."