LN
Lerato N

1 reviews | Active since Jan 2013

30 Nov 2015, 15:25

Contract cancelled in 2010 but bank debit monthly

I took out a contract with Planet Fitness in 2010. about 3 days later I attended their sterland gym only to find that there is no room to breath never mind exercise, the instructors were very amateurish. I was not happy and cancelled the contract immediately.<br> <br> Fast forward 5 years. Every second month I incurr charges for stopping and reversing debit orders for contracts that I cancelled years ago. i dont even remember my reference number.<br> <br> Just cancel my contract. <br> <br> I am not a big fan of your gym, but the sterland, sunnyside one takes the cake for me. It is small and cramped and yet your instructors still insist on holding classes that basically take over the whole gym without offering any form of challenge to those who are serious about fitness.

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Replies (1)
Planet Fitness
Planet Fitness's reply01 Dec 2015, 14:51
Official
Hello lnonyane,

Dear Member

We thank you for contacting us with regards to your query.

One of our member respondents will be contact to assist you further.

Yours In Fitness