contract

It started early 2014. My daughter and i changed banks. Planet fitness refused to change debit orders to new banks.it was a nuicance to keep money in old bank accounts every month. They kept on putting debit orders through to old banks.Since October 2014 we have been trying to cancel our contracts. Accounts does not respond to emails. Somebody from branch phoned in November and promised to sort it out. They keep on putting debit orders through to original bank. We have now closed those accounts in January and now we are receiving sms messages threatening will legal action. Need this to be sorted out as soon as possible