Concurrent Contract

I am writing this in the hopes that I might in an odd chance get a reply.<br> <br> I received a call 2 weeks ago from SAYA Collectors to which they informed me that Planet fitness has renewed my contract from 2011. It is now 2015, I cannot fathom why the accounts department would renew a contract after 4 years. Now due to the renewal of that contract my current contract with Planet fitness has now been cancelled to which I paid for upfront for 36 months running from 2012 to 2015 July. I have not been able to go to gym since March, which means I am not only losing on gym time but essentially paying for a service that I cannot even use. Due to this renewal, I am now in arrears to which an amount has already been taken off without my written or verbal consent. <br> <br> I do hope I receive a reply.<br> <br> (for the full email, please check your inbox)