AS
Arshak S

1 reviews | Active since Jun 2014

04 Aug 2015, 19:44

Charged for being loicked out of gym.

I have attended this GYM since it was opened. In February Gym simply stopped debiting my account and I wasn't allowed to visit the gym. Multiple complaints and half-a year down the line I am still not allowed to cancel my account or to visit the gym, however being billed for this whole period. No manager had even bothered to call . Call-center agent Patricia (Call center Agent 32) like the damaged vinyl disc repeats one and same? that I can pay discount of 50% for outstanding fee. My question to all of PF account department. Would they pay even 10% for not being allowed to the facility????

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Replies (1)
Planet Fitness
Planet Fitness's reply07 Aug 2015, 12:02
Official
Hello shakki,

We thank you for contacting us with regards to your membership.

One of our member respondents will be in contact to assist you.

Yours In Fitness.