CHANGE OF BANKING DETAILS

Since about the middle of March I have been trying to change my banking details to my husband's banking details, as we are now sharing an account. After finally getting PF to change the banking details by the end of April, the money was still not taken off the account at the beginning of May, so I phoned the customer care centre and spoke to a lady named Patricia, who said she would sort it out and they would take 2 payments off at the beginning of June and that going to gym would not be a problem. Well yesterday I got locked out of gym for not paying my account. I phoned and luckily got through to Patricia again who put me on hold for about 25 minutes \trying to find a manager"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;854806;720622;14;5;0;0;0;0;5;NULL;NULL;NULL;15/05/25 9:24;15/05/26 7:31;Quick & friendly service;;Clyde Slammert;;Responded to enquiry on my account and assisted with a solution within 12 hours!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;854808;822395;13;2;0;1;0;0;2;NULL;NULL;NULL;15/03/20 9:06;15/05/26 7:33;Strongly recommend not taking your car here ;;Rudi;***;These people are ridiculous. First my service was over charged, my brother in law is in the motor industry and said I was taken for about 3*** rand. My service for a VW polo cost R10300. About a week after I get my car back I realize my black car book is not in my car, phone them and they forgot to put it back in. Go back and fetch it. Then another 2 weeks pass and I notice that the car is making a strange sound, as well as half the plastic under my car is hanging loose and falling off. Took it back to car care clinic and spoke to the owner Louis. They reattached all my under car parts and said that something else is wrong with my car that they didn't pick up in the initial service. He puts some lubricant on the said part and says I should monitor it for 200kms. Car still making sound. Then about 3 weeks ago I check my black book for the service book which is located inside, it's not there. Phone Rudi infuriated as all this **** and now my service book is missing after I have not opened the black book since I got it back from them. They can not find it. Rudi keeps promising that they will 'empty' the storeroom and he'll phone me back. Have heard from them.Warning,stay clear!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;500720;836896;4;2;0;0;0;0;2;NULL;NULL;NULL;15/05/26 9:29;15/05/26 7:36;BADDDDD SERVICE!!!!;8,90E+12;I STORE GATEWAY;***;I bought my I phone 6 cover (Natural Leather). I ddnt put it on for about two weeks.<br> <br> A week after using it, it started peeling on the sides and at the back.<br> <br> I bought this cover for R 850.00 a week later its peeling.<br> <br> No they wont exchange it for me or give me a refund!!!<br> <br> I bought a Natural Leather cover for R850 and a week later it starts to peel when I return it i'm being told tough luck!!!!!<br> <br> <br> I want my money back!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;320980;720622;14;5;0;0;0;0;5;NULL;NULL;NULL;15/05/25 9:36;15/05/26 7:38;Snack Hamper;;Clyde Slammert;***;We ordered a snack hamper from Netflorist for a staff member who lost their mom. When he came back to work he showed me that the majority of the items in the hamper were past their expiry date - some as much as 6 months past! I immediately called the customer service line and was passed on to Clyde who has dealt with this efficiently and with such a helpful manner. A new hamper is being delivered today and they have given me a R100 voucher to use against my next purchase. Thank you Netflorist;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;156164;766;16;2;0;0;0;0;2;NULL;NULL;NULL;15/05/26 9:36;15/05/26 7:39;Unable to change details;6,30E+12;;***;I am puzzled that iBurst will not allow me to change my banking details telephonically. They want an email with ALL my banking details, account number etc sent to them. NO WAY. Emails are easy to intercept and if this happens somebody will have my details. This is ridiculous in the extreme.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;500720;789815;14;2;0;0;0;0;2;NULL;NULL;NULL;15/05/26 9:36;15/05/26 7:40;BADDDDD SERVICE!!!!;8,90E+12;Fielli;***;Its been over a year now!!!<br> <br> I bought a couch with these ******, upon delivery I noticed that the arm rest doesn't lift up!<br> <br> Ive been phoning them to come fix this, till today they have not come!<br> <br> I have no words! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;486769;833939;37;2;0;0;0;0;2;NULL;NULL;NULL;15/05/26 9:21;15/05/26 7:40;false amount;8,71E+12;Salomi;***;On the 10th of February my Cell C account was handed over to MMM Capital for legal purposes, due to my unemployment... my first payment however was on the 9th of R1251. <br> I carried on making payment from there on, of a total of R2302.87.<br> Yesterday I asked, the lady that deals with my account, Salomi, for a statement, and she told me that I should have all my proof of payments and that they do not give out statements. <br> I asked her how much I still had outstanding and she said R2000 and odd number. I called the CELL C legal department and they gave me a statement and the my remaining balance is R749. I called Salomi back and asked her why did she lie to me about my balance and that she cannot give me a statement. We started shouting at each other and she hung up. I called her again and same story. I am livered that they are trying to rob me of R1800 and odd numbers. Why are they not in par with the statement CELL C gave me, why are they trying to make me pay more money than expected? <br> She is a rude and I did not appreciate her lies saying that she cannot give me a statement where as she can. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;503106;720622;14;2;0;0;0;0;2;NULL;NULL;NULL;15/05/26 9:29;15/05/26 7:41;Incorrect Order Delivered;8,31E+12;;***;Order No: ***<br> <br> The order that was delivered to my better half was completely incorrect. I called Netflorist yesterday 25th May 2015 and spoke to a Lindiwe a consultant there providing him with pictures confirming the order was wrong. The flowers were incorrect the card was addressed to someone completely different NetFlorist you managed to utterly destroy my intended memories. Now I received a delivery confirmation from you guys and yet you did not deliver what I ordered.<br> <br> I asked Lindiwe to respond to my email so I can have some form of correspondence and be appeased that something is truly being done about my order, I am yet to receive said response. My girlfriend is waiting with the incorrect order on her desk waiting for NetFlorist to bring her what I ordered for her.<br> <br> I am thoroughly incensed with NetFlorist this is the first and last time I use your service I would rather drive the 20 odd km's myself and deliver my gifts to her.<br> <br> I want this rectified immediately?!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;539623;801472;5;2;0;0;0;0;2;NULL;NULL;NULL;15/05/26 9:15;15/05/26 7:43;I Can't Apologise;***;Leanne Kerr;***;I run a social club at my workplace. On Sunday I wanted to buy R10 000 worth of tickets. Unfortunately the limit for online purchases is R5000 per credit card. In addition Computicket does not allow EFT's or the facility of printing your own tickets.<br> <br> So I purchased the first batch of tickets online and had to buy the balance at an outlet. I went to Shoprite Greenacres who said Computicket is offline. Then I went to Checkers Greenacres. I presented my card and collected my tickets. I then made the next purchase of 23 tickets. After being charged for all 23, only 20 printed. It took a one hour and 45 minutes to get the remaining three tickets.<br> <br> In this time I lost out on the more favourable tickets (which were selling out) that were replaced with others. As people wanted certain tickets, I now need to explain the discrepancy. I called this morning. 20 minutes while the manager Leeanne Kerr avoided my call. Then she refuses apologises and offers a call-back. No call-back yet.<br> <br> Why thank you Computicket!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;854819;55;14;2;0;1;0;0;2;NULL;NULL;NULL;15/05/15 9:33;15/05/26 7:45;cellphone insurance;9,01E+12;;***;We made a claim for a lost cellphone. A week after that we are informed that the insurance was automatically cancelled in April but in march when I was in the store it was still active. What's worse is that I was never informed about the cancellation .I have spoken to almost 10 consultants looking for help and they all gave me different stories. I called the customers care number to lay a complaint and they promise to give me a ring,and I'm still waiting for the call. At some stage one of the consultant said we made 5 claims and according to us its only 2 and we are entitled to make three the last claim made on to this insurance was 2013,meaning that I've been paying for a year and a few months for nothing.If we made 5 claim I believe they should have declined the 5th claim and inform us that we have exceeded our claims and the insurance will be cancelled which is not the case. I'm really not happy with the customer care . Please assist if possible ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;853364;793962;16;2;0;1;0;0;2;NULL;NULL;NULL;15/05/26 9:39;15/05/26 7:47;SUSPENSION / Billing for services not requested;***;;***;I'll get right to the point as I'm at my whit's end. <br> I have a MWEB 2mb data package and rent a Telkom ADSL line for this. All of a sudden, 3 months ago my paid up Telkom line's been suspended and finally after being passed from one person to the other for the past 3 months, I have discovered that they have started charging me for DSL Fastest 10mb line from January 2015. Needless to say neither myself not my internet service provider requested this as this is a service that is not necessary since I only have a 2mb data package.<br> Finally I have spoken to a gentleman in the Escalated Queries Dept @ Telkom who \might\"" get back to me"