1 reviews | Active since Jan 2016
CANCELLED CONTRACT STILL BEING DEDUCTED
cancelled gym contract before the expiry date and paid cancellation fee. confirmed and received mail back regarding cancellation. after a few months, i noticed that deductions are happening again but a different amount. send mails & made numerous call and i was told that it has been cancelled and somebody will advise regarding refund. put stop order on account and was quiet for a while then it started again. made numerous calls and send emails to customer services as well and yet nobody has come back regarding deductions. Spoke to Lungi (p***ent10) and he confirmed that contract automatically renews. It has been 3 months since i last spoke to somebody at the gym, made numerous calls (too many to keep record) and after sending approx 7 emails, no feedback received. 2 deductions happened in November, 2 in December and 1 so far in January... all different amounts and nobody is responding or advising why.
Dear Member
We thank you for contacting us with regards to your query.
One of our member respondents will be contact to assist you further.
Yours In Fitness
Dear Member
We thank you for contacting us with regards to your query.
One of our member respondents will be contact to assist you further.
Yours In Fitness
